Job Responsibilities:

- Welcome and greet guests in a friendly and professional manner.
- Handle guest check-in and check-out procedures.
- Manage room bookings, reservations, and cancellations.
- Answer phone calls and respond to guest queries.
- Coordinate with housekeeping and other hotel staff regarding room status and guest requirements.
- Handle guest complaints and resolve issues politely.
- Maintain guest records and basic front-desk documentation.
- Collect payments and provide bills/receipts when required.
- Ensure the reception/front desk area is clean and organized.

Requirements:

- Good communication and customer service skills.
- Basic knowledge of Hindi and English preferred.
- Basic computer knowledge.
- Pleasant personality and professional attitude.
- Previous hotel/reception experience is preferred but freshers can also apply.

Job Type: Full time
Department: Front Office / Reception

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Hotel Receptionist (Jaigaon)
🏢 Iris Boutique Hotel
📍 Jaigaon