Customer Support Engineer

Requirement

- Experience in GPS, Telematics devices, and vehicle tracking.
- Have field experience in solving customer’s issues with the devices.
- Ability to gather, view, and analyse data.
- Proficiency in spreadsheet programs like MS Excel.
- Exposure to coordinate for AIS140 Empanelment in states.
- Experience in field to analyse and resolve field issue related to Telematics and Vehicle control unit.
- Customer Centric focus.
- Improve service operation Efficiency and reduce TAT for customer Complaints.
- Exposure in handling Software flashing, OTA, Root cause analysis.
- Willing to travel the field to address customer Issues Voluntarily.
- Should have experience in troubleshooting.
- Capability to Identify and develop customer relationship through Cutting-edge thinking.




- Fluent speaking in both English and Hindi is must.

Experience: Fresher
Qualification: Diploma/B.E in Electronics
Work Location: Chennai

Pay: ₹9,236.30 - ₹25,354.32 per month

Benefits:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- What is your expected CTC?

Education:

- Diploma (Required)

Language:

- Hindi (Required)
- Tamil (Required)
- English (Required)

Location:

- Chennai, Tamil Nadu (Required)

Work Location: In person

📌 Customer Support Engineer (Chennai)
🏢 Danlaw Technologies India
📍 Chennai