We are looking for an organized and proactive Operations Executive to manage the day-to-day coordination of our classes and support our sales and administrative activities. The role will involve coordinating with trainers, students, and other stakeholders to ensure classes run smoothly, while also handling sales calls and maintaining the required documentation.

The ideal candidate should be comfortable communicating with people, managing multiple tasks, following up on activities, and keeping things organized.

Key Responsibilities

Class & Operations Coordination

- Coordinate the smooth execution of classes conducted in Kollam.
- Coordinate with trainers, students, and other team members regarding class schedules, attendance, venues, and other requirements.
- Ensure that all operational requirements for classes are completed on time.
- Handle student queries and coordinate with the relevant team members for resolution.
- Track class schedules, attendance, follow-ups, and other operational activities.
- Support the team in organizing workshops, sessions, and other academic activities.

Sales & Lead Management

- Make and manage sales calls to prospective students/customers.
- Follow up with leads through calls, WhatsApp, or other communication channels.
- Maintain accurate records of leads, follow-ups, conversions, and pending enquiries.
- Coordinate with the sales/management team regarding lead status and requirements.
- Assist in converting enquiries into registrations/enrolments through consistent follow-up.

Documentation & Administration





- Prepare and maintain operational documents, reports, trackers, and records.
- Ensure required documentation related to classes, students, sales, and operations is up to date.
- Prepare regular reports on class activities, leads, follow-ups, and other assigned tasks.
- Maintain organized digital files and records.
- Assist management with day-to-day administrative and operational requirements.

Requirements

- 1–3 years of experience in operations, administration, sales coordination, education, or a related role.
- Good communication and interpersonal skills.
- Comfortable making sales and follow-up calls.
- Valuable organizational and time-management skills.
- Ability to coordinate with multiple people and manage several tasks simultaneously.
- Ability to work independently as well as coordinate effectively with a team.
- Candidates based in or around Kollam will be preferred.

What We’re Looking For

- A responsible and detail-oriented individual.
- Someone who takes ownership of assigned tasks.
- Good follow-up and coordination skills.
- A proactive approach to solving day-to-day operational issues.
- Willingness to work in a fast-paced and dynamic environment.

Work Arrangement

This is a hybrid role, with the employee required to be available at the Kollam location for class coordination and other operational requirements, while certain administrative, documentation, and follow-up tasks can be handled remotely.

Pay: ₹5,000.00 - ₹6,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 Business Operations Intern (India)
🏢 Hirezy.ai
📍 India