Position Title: Sales Manager
Location: Hingna MiDC
Type: Full-Time
Job Overview:

The Post-Sales Manager is responsible for managing the customer experience after the sales process is complete. This role ensures the smooth transition from sales to ongoing customer support, enhancing customer satisfaction, retention, and overall service delivery. The Post-Sales Manager will oversee customer onboarding, issue resolution, and coordination between various departments to ensure that customer expectations are met or exceeded.

Key Responsibilities:

- Customer Onboarding & Integration
- Customer Relationship Management
- Issue Resolution
- Collaboration Across Teams
- Customer Retention & Satisfaction
- Reporting & Analytics

Experience: 10-15 years

Skills & Competencies:

- Excellent communication, negotiation, and interpersonal skills.




- Solid problem-solving abilities and conflict resolution skills.
- Ability to work independently and as part of a cross-functional team.
- Organizational skills and attention to detail.
- Customer-centric mindset with a focus on delivering high-quality service.
- Analytical skills to assess customer data and improve processes.
- Ability to handle multiple customer accounts and priorities simultaneously

Interested candidates kindly share your resume on this email : [email protected]

Contact :

Nandini - (phone hidden)

Iyashri- (phone hidden)

Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

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