- Serve as an intermediary between callers and units in the field to ensure that needed services and products are delivered
- Develop delivery or driving routes using mapping software along with weather and traffic information
- Assuage the distress of customers or members of the public during conflicts or crises
- Maintain up-to-date call logs or dispatching software to track ingoing and outgoing information
- Liaise with major contracted customers
- Oversee vehicle scheduling and routes, dispatch vehicles, and provide timely information to drivers
- Report all scheduling and driver complaints to the appropriate location manager
- Provide solutions for drop-off and pickup problems
- Assist with the supervision of day-to-day operations

Required skills and qualifications

- Solid communication and interpersonal skills
- High fluency with computers and current software
- Ability to remain calm and deliver clear instructions under pressure
- Ability to multitask effectively
- Excellent decision-making skills

Education:

- Bachelor's (Required)

Language:

- English (Required)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 Dispatch Executive (India)
🏢 iEZ Shipping
📍 India