19 Sep
|
Kytes Kitchen & Airbar
|
India
19 Sep
Kytes Kitchen & Airbar
India
We are looking for a warm, confident, and well-presented Guest Relations Manager to be the face of our restaurant. The ideal candidate will ensure every guest receives a welcoming, attentive, and memorable dining experience.
Key Responsibilities
* Welcome and greet guests with a warm and professional attitude.
* Manage guest arrivals, seating, and table coordination.
* Assist guests with menu-related queries and provide recommendations when required.
* Handle guest requests, feedback, and concerns professionally and promptly.
* Coordinate with the service and kitchen teams to ensure smooth guest experiences.
* Maintain strong relationships with regular and VIP guests.
* Monitor guest satisfaction throughout their dining experience.
* Assist with reservations and special occasions.
* Ensure the restaurant’s hospitality and service standards are consistently maintained.
* Represent the brand professionally and create a positive first impression.
Requirements
* Previous experience in guest relations,
hospitality, front office, or a similar customer-facing role is preferred.
* Excellent communication and interpersonal skills.
* Pleasant personality with a strong customer-service orientation.
* Well-groomed and professionally presented.
* Ability to remain calm and courteous in a quick-paced environment.
* Good problem-solving and multitasking abilities.
* Comfortable communicating with guests from diverse backgrounds.
* Knowledge of restaurant operations is an advantage.
What We’re Looking For
Someone who is:
* Friendly, confident, and approachable
* Polite and attentive to detail
* Passionate about hospitality
* Comfortable interacting with guests
* Professional in appearance and communication
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
Work Location: In person
📌 Guest Relations Manager (India)
🏢 Kytes Kitchen & Airbar
📍 India