BPO Quality Analyst (India)

BPO Quality Analyst (India)

19 Sep
|
Jobmate
|
India

19 Sep

Jobmate

India

Job Title: Quality Analyst – (BPO)

Location: Sector 58 – Noida
Experience: 4 Years Total
Employment Type: Full-Time

Job Description:
We are hiring an experienced Quality Analyst with strong exposure to Inbound voice support and quality auditing.

Eligibility Criteria:

- Must be a graduate.
- Total experience: 4 years.
- On-paper experience: minimum 2 years (mandatory).
- Minimum 2 years of experience in Quality Analysis for a Inbound process.
- At least 2 years of Inbound calling experience.
- Good knowledge of banking products & processes.
- Versant score: 5 or above.
- Typing speed: 25–30 WPM with 85% accuracy.

Skills Required:

- Call monitoring & audits
- Quality & compliance reporting
- Strong communication skills

Job Type: Full time

Pay: ₹450,000.00 - ₹500,000.00 per year

Benefits:

- Provident Fund

Application Question(s):

- What Is your Notice period ?
- What is C.CTC ?
- What is E.CTC?

Experience:

- Quality analyst: 5 years (Required)

Work Location: In person

📌 BPO Quality Analyst (India)
🏢 Jobmate
📍 India

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