Job Title

Fulfilment Manager - Secured Loan

Business Unit

Business Enhancement Unit

Reporting To

Area Head - Digital Sales - Assets - Unsecured Loans & HL - DBC

Job Function and Role Type

Sales, Individual Contributor

Version No

2.1

Job Purpose

Generate business for Home Loans through internal channels like VRM, PBK, and digital platforms. Drive outbound business development via builders, brokers, connectors, and customer references.

Key Responsibilities

Developing and Maintaining Relationships

Develop relationships with VRM, PBK, and HNW clients.

Source channel feedback and ensure timely updates.

Focus on market and business development to achieve income targets.

Client Relationship Management

Handle DST and DSA channels to meet targets.

Manage relationships with HDFC Ltd for business growth.

Coordinate marketing and sales activities with corporates and builders.

Product Penetration

Increase product penetration to enhance relationship value.

Liaise with HDFC Ltd for loan approvals and disbursals.

Source open market business through referral models.

Productivity

Achieve performance targets and cross-sell products.

Improve conversion rates on inbound business.

Enhance team productivity.

Education:

Graduate; Postgraduate preferred.

Certifications:

Sales and Influencing Skills, Banking Product & Process Knowledge, Communication.

Key Competencies





Sales and influencing, communication, banking product knowledge, competition awareness, financial industry trends.

Major Stakeholders

Customers, credit team, operations, internal and external bank channels, HLIC, ERGO.

About HDFC Bank

HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch

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📌 Fulfilment Manager-Secured Loan (India)
🏢 HDFC Bank
📍 India