Senior Sales Executive – Jewellery Retail

Company: Sri Jain Jewel Park
Location: KPHB Colony, Hyderabad, Telangana
Department: Sales
Position: Senior Sales Executive
Employment Type: Full-Time
Industry: Jewellery Retail
Experience: 3–7 Years
Job Location: Hyderabad

About Sri Jain Jewel Park

Sri Jain Jewel Park is a growing jewellery retail organization focused on providing customers with a trusted, professional and personalized jewellery-buying experience. We are looking for experienced and customer-focused Senior Sales Executives to join our retail sales team at our KPHB Colony, Hyderabad store.

The ideal candidate should have strong experience in jewellery sales, excellent customer-handling skills, good product knowledge and the ability to achieve individual and team sales targets.

Job Summary

As a Senior Sales Executive, you will be responsible for handling customers throughout the jewellery-buying process, understanding their requirements, presenting suitable jewellery products, explaining product specifications and pricing, and converting enquiries into successful sales.

The candidate should be confident in dealing with customers, capable of handling high-value jewellery transactions professionally, and willing to contribute to the overall sales performance of the store.

Key ResponsibilitiesCustomer Handling & Sales

- Welcome and attend customers professionally as per store standards.
- Understand customer requirements, preferences, budget and occasion.
- Suggest suitable jewellery designs based on customer requirements.
- Demonstrate jewellery products effectively and explain their features and benefits.
- Handle customer queries related to gold, diamond, silver and other jewellery products.
- Explain product pricing, making charges, wastage, discounts and applicable offers clearly.
- Handle high-value customers with professionalism and confidentiality.
- Build strong relationships with existing and new customers.
- Follow up with customers for enquiries, quotations and pending purchases.
- Convert walk-in enquiries, telephone enquiries and digital leads into sales.
- Ensure a positive customer experience from enquiry to billing and delivery.

Sales Target & Business Development

- Achieve assigned individual monthly and annual sales targets.
- Contribute towards achieving overall store sales targets.
- Generate repeat business through effective customer follow-up.
- Maintain a strong customer database and regularly follow up with prospective customers.
- Identify opportunities for cross-selling and up-selling.
- Promote new collections,



special offers and seasonal campaigns.
- Develop long-term relationships with customers for repeat purchases and referrals.

Jewellery Product Knowledge

- Maintain good knowledge of gold, diamond, silver and other jewellery categories.
- Understand basic jewellery terminology, purity, weight, making charges and pricing.
- Develop knowledge of diamond jewellery, including basic diamond specifications.
- Keep updated with new collections, designs, offers and promotional activities.
- Present products according to customer preferences and budget.

Store Operations

- Maintain proper discipline and professional grooming standards on the sales floor.
- Ensure jewellery is handled carefully and returned to the designated place after showing.
- Follow company SOPs related to customer handling, jewellery display and sales processes.
- Coordinate with CRM, billing, inventory and other departments whenever required.
- Ensure accurate communication of customer requirements to the concerned departments.
- Maintain proper records of customer enquiries and follow-ups.
- Support the Floor Manager in daily sales-floor activities.
- Assist junior sales executives whenever required.
- Participate in store meetings, training sessions and product knowledge programs.

Customer Relationship Management

- Maintain regular communication with existing customers.
- Follow up on quotations, pending decisions, repair requirements and future purchases.
- Inform customers about new arrivals and relevant promotional offers.
- Encourage repeat visits and referrals.
- Handle customer concerns professionally and coordinate with the concerned department for resolution.
- Maintain confidentiality of customer information and transaction details.

Required Skills

- Solid jewellery retail sales experience.
- Excellent customer-handling and communication skills.
- Good convincing and negotiation skills.
- Strong sales and target-oriented approach.
- Good knowledge of gold, diamond and silver jewellery.
- Ability to handle premium and high-value customers.
- Good follow-up and relationship-building skills.
- Ability to work effectively in a team.
- Positive attitude and professional appearance.
- Good interpersonal skills.




- Ability to work under sales targets and business pressure.
- Basic computer knowledge is preferred.
- Knowledge of CRM/ERP systems will be an added advantage.

Eligibility

- Education: Graduation / equivalent qualification preferred.
- Experience: 3–7 years of relevant jewellery retail sales experience.
- Candidates with strong experience in reputed jewellery retail stores are preferred.
- Candidates should have a proven track record in achieving sales targets.
- Candidates who can join immediately or within a short notice period will be preferred.

Preferred Candidate Profile

We are looking for candidates who are:

- Confident and presentable.
- Passionate about jewellery sales and customer service.
- Comfortable handling premium customers.
- Target-oriented and self-motivated.
- Strong in communication and customer conversion.
- Willing to learn new jewellery products and collections.
- Responsible for maintaining customer relationships.
- Able to work according to retail store timings.
- Comfortable working on Sundays and weekly rotational/assigned off days as per company policy.

Working Hours

Store Working Hours: 10:00 AM to 9:00 PM

The candidate should be flexible to work according to jewellery retail business requirements, including weekends and festivals.

Salary: Competitive salary based on relevant experience, current salary and interview performance.

Additional benefits and incentives may be applicable as per company policy and role eligibility.

Why Join Sri Jain Jewel Park?

- Opportunity to work in a growing jewellery retail organization.
- Professional and customer-focused work environment.
- Opportunity to develop strong jewellery product knowledge.
- Career growth opportunities for high-performing employees.
- Exposure to premium customer handling and jewellery retail operations.
- Performance-based growth opportunities.
- Opportunity to work with an experienced retail team.

How to Apply

Interested candidates with relevant jewellery retail sales experience are invited to apply with their updated resume.

Please mention "Senior Sales Executive – Hyderabad" in your application.

Company: Sri Jain Jewel Park
Location: KPHB Colony, Hyderabad, Telangana
Position: Senior Sales Executive
Gender: Male / Female
Experience: 3–7 Years
Employment Type: Full-Time

Candidates with relevant jewellery sales experience IS MONDOTORY

FOR MORE DETAILS CALL HR:+91-XXXXXXXXXX

Pay: ₹25,000.00 - ₹40,000.00 per month

Experience:

- Jewelry sales: 3 years (Required)

Work Location: In person

📌 Senior Sales Executive – Jewellery Retail (India)
🏢 Sri Jain jewel park
📍 India