- Build and maintain positive relationships with customers.
- Respond to customer inquiries via phone, email, or in person.
- Resolve customer complaints promptly and professionally.
- Maintain accurate customer records and update CRM systems.
- Follow up with customers to ensure satisfaction after service or purchase.
- Coordinate with sales, operations, and support teams to meet customer needs.
- Identify customer requirements and recommend suitable products or services.
- Generate customer feedback and prepare reports on customer satisfaction.
- Assist in customer retention and loyalty programs.
- Achieve customer service and relationship management targets.

Candidates who can speak Hindi and English fluently are preferred.

Pay: ₹13,000.00 - ₹18,000.00 per month

Perks:

- Commuter assistance

Education:

- Bachelor's (Required)

Experience:

- Customer relationship management: 1 year (Preferred)

Language:

- Hindi (Required)

Work Location: In person

📌 Customer Relationship Executive (CRE) (India)
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