19 Sep
|
Craftedge World
|
India
19 Sep
Craftedge World
India
Brand: Girls Flavour
Profile : Fashion & Brand Executive
Industry: Premium Intimate Wear & Ethnic Fashion
Job Type: Full-Time
Experience: Fresher to 1-2 years of experience
Location: Dwarka Sector 12
Openings - 3
CTC- Up to 6 LPA
About the Role
We are looking for a confident, smart, creative, and energetic qualified who has a strong interest in the fashion industry and is comfortable handling multiple responsibilities across customer interaction, fashion, social media, sales support, and day-to-day coordination.
This is a hands-on role for someone who is quick to learn, proactive, innovative, and comfortable taking ownership of different tasks in a growing D2C fashion brand.
- Key Responsibilities
- Fashion & Product
- Develop a good understanding of the fashion industry and current trends.
- Learn and maintain strong knowledge of different fabrics, materials, textures, fits, and product features.
- Understand the brand’s products and confidently communicate their features and benefits to customers.
- Keep track of changing fashion and consumer trends.
- Customer Handling & Calling
- Handle customer calls and respond to customer queries professionally.
- Understand customer requirements and provide appropriate solutions.
- Resolve customer complaints and concerns while maintaining a premium customer experience.
- Conduct regular follow-ups with customers regarding queries, orders, feedback, and requirements.
- Maintain a polite, confident, and professional communication style.
- Premium Client Coordination
- Coordinate with premium and high-value customers.
- Understand their requirements and ensure smooth communication and follow-up.
- Build positive relationships with clients and provide personalized assistance.
- Coordinate internally to ensure customer requirements are completed on time.
- Social Media
- Assist in handling the brand’s social media platforms.
- Suggest creative ideas for Instagram posts, reels, stories,
campaigns, and content.
- Keep track of social media trends and identify relevant ideas for the brand.
- Support the team in maintaining a consistent and premium brand image online.
- Sales & Business Support
- Support the sales team in customer follow-ups and lead coordination.
- Identify potential customer opportunities and assist in converting leads.
- Maintain proper follow-ups and basic customer records.
- Support promotional campaigns and brand activities.
- Coordination & Execution
- Coordinate with internal teams, vendors, customers, and other stakeholders whenever required.
- Ensure assigned tasks are completed within timelines.
- Take ownership of day-to-day activities instead of waiting for constant instructions.
- Support different functions of the business as and when required.
What We’re Looking For
- Excellent communication and interpersonal skills
- Confident and presentable personality
- Strong interest in fashion, lifestyle, and premium brands
- Basic understanding or willingness to learn about different fabrics and materials
- Comfortable with calling and customer interaction
- Good social media understanding
- Creative and innovative mindset
- Strong coordination and follow-up skills
- Ability to multitask and manage different responsibilities
- Quick learner with a problem-solving and ownership mindset
- Comfortable working in a fast-paced startup environment
- Freshers with strong communication skills and a genuine interest in fashion may also be considered.
Ideal Candidate
The ideal candidate is someone who is not limited to one particular job function. She should be willing to learn, take initiative, interact with customers, understand the product, contribute creative ideas, and support different areas of the business.
We are looking for someone who can learn fast, communicate confidently, think creatively, and get things done.
Pay: From ₹50,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Fashion & Brand Executive (India)
🏢 Craftedge World
📍 India