Company Description Manosi C Interiorz OPC PVT.LTD is a leading interior design company in India, specializing in residential interiors, commercial spaces, and luxury design solutions. The company provides end-to-end services, including concept development, space planning, execution, and project management. Founded by award-winning interior stylist Manoshi Chowdhury, the firm is recognized for modern interiors, space optimization, bespoke furniture design, and turnkey projects. A skilled team of designers, architects, and project managers delivers detail-driven results across India, using premium materials and innovative approaches. The company is committed to creating functional, aesthetic, and sustainable interiors that enhance everyday living and working environments.

Role Description This is a full-time, on-site Caller role based in Kolkata. The Caller will handle inbound and outbound calls with prospective and existing clients, provide information about interior design services, and support lead generation and follow-up activities. Daily responsibilities include responding to inquiries, scheduling appointments and site visits, maintaining call records, and updating client databases. The role also involves coordinating with the design and project teams, sharing client requirements, and ensuring timely communication and feedback.



The Caller will contribute to a positive client experience by maintaining professional communication, addressing basic queries, and escalating complex issues to relevant team members.

Qualifications

- Candidates should possess strong verbal communication, active listening, and explicit telephone etiquette skills.
- Candidates should possess client service skills, including relationship-building, patience, and a professional, courteous manner.
- Candidates should possess basic computer and data entry skills, with the ability to use CRM tools or call logs efficiently.
- Candidates should possess time management and organizational skills to handle multiple calls, appointments, and follow-ups.
- Candidates should possess problem-solving abilities and the capacity to handle objections or concerns calmly and efficiently.
- Prior experience in customer service, telecalling, or a similar role in interiors, real estate, or services is an advantage.
- Comfort with working on-site in Kolkata and collaborating with cross-functional teams is required.
- A minimum of a high school diploma; additional training in communication or customer service is preferred.

Pay: ₹10,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: On the road

📌 Caller (India)
🏢 Manosi C InteriorZ OPC Pvt.Ltd
📍 India