We are looking for a courteous and detail-oriented Reservation Executive to manage guest reservations, handle inquiries, and ensure a smooth booking experience. The candidate will coordinate with operations to maximize occupancy and provide excellent customer service.

Key Responsibilities

Handle reservation requests through phone, email, online platforms, and walk-ins.

Assist guests with room, restaurant, banquet, or event bookings as applicable.

Provide accurate information about services, rates, offers, and availability.

Confirm, modify, or cancel reservations as requested.

Maintain reservation records and update booking systems accurately.

Coordinate with Front Office, Sales, and Operations to ensure seamless guest experiences.

Follow up on pending bookings and guest queries.

Ensure all reservation procedures comply with company policies.

Handle guest concerns professionally and escalate issues when required.

Prepare daily reservation reports and maintain booking documentation.

Only Mumbai Candidates Preferred .

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Reservation Executive (India)
🏢 Seven Eleven Club
📍 India