E-COMMERCE MANAGER

Job Type: Full-Time
Work Mode: Work From Home / Hybrid / Office
Experience: 3–7 Years
Industry: Men’s Apparel / Fashion / E-Commerce
Location: Remote / Hybrid
Reporting To: Management / Business Head

About the Role

We are looking for an experienced and result-oriented E-Commerce Manager to manage, grow, and scale our online business across marketplaces and D2C channels.

The candidate will be responsible for end-to-end e-commerce operations, including marketplace account management, product listings, cataloguing, sales growth, advertising, inventory coordination, order management, returns, promotions, and performance analysis.

The ideal candidate should have hands-on experience managing platforms such as Amazon, Flipkart, Myntra, Ajio, Meesho and other relevant marketplaces, preferably in the fashion/apparel category.

Key Responsibilities1. Marketplace Management

- Manage day-to-day operations of Amazon, Flipkart, Myntra, Ajio, Meesho and other e-commerce platforms.
- Maintain seller accounts, catalogs, pricing, inventory and promotions.
- Monitor account health, seller performance, ratings, reviews and policy compliance.
- Identify and resolve marketplace-related issues quickly.
- Coordinate with marketplace support teams whenever required.

2. Sales & Business Growth

- Develop and execute strategies to increase online sales and revenue.
- Achieve monthly and annual sales targets.
- Identify high-performing and slow-moving products.
- Analyse product-wise, category-wise and marketplace-wise sales.
- Improve conversion rate, average order value and overall profitability.
- Plan new product launches and online assortment expansion.

3. Product Listing & Catalog Management

- Create and optimize product titles, bullet points, descriptions, keywords and backend search terms.
- Ensure accurate product attributes, size charts, images, pricing and inventory.
- Improve product discoverability and organic ranking through SEO.
- Coordinate with the design/content team for product images, banners, A+ content and other creatives.
- Maintain consistency of brand presentation across all platforms.

4. Advertising & Promotions

- Manage and optimize marketplace advertising campaigns.
- Monitor daily ad spend, ROAS, ACOS/TACOS and sales generated through advertising.




- Identify profitable keywords and products for advertising.
- Plan promotional campaigns, deals, discounts and seasonal offers.
- Optimize advertising budgets based on product performance.

5. Inventory & Order Management

- Coordinate with the warehouse and production team to maintain adequate online inventory.
- Monitor stock-outs, excess inventory and fast-moving SKUs.
- Ensure products are available online with correct quantities.
- Monitor order processing, cancellations, returns and replacements.
- Coordinate with dispatch and logistics teams to minimize delays.

6. Data Analysis & Reporting

Prepare regular reports covering:

- Sales by marketplace
- SKU/article-wise sales
- Product-wise profitability
- Advertising performance
- Returns and cancellations
- Inventory and stock ageing
- Best-selling and slow-moving products
- Conversion rate
- Traffic and sessions
- ROAS / ACOS / TACOS
- Marketplace fees and deductions
- Monthly growth and profitability

The candidate should be strong in Excel/Google Sheets and capable of converting data into actionable business decisions.

7. Returns, Claims & Reconciliation

- Monitor marketplace returns and identify unusual return patterns.
- Analyse reasons for returns and recommend corrective actions.
- Track marketplace claims, shortages, damages and wrong returns.
- Coordinate with accounts for marketplace reconciliation and payment discrepancies.
- Monitor deductions, penalties, fees and other marketplace charges.

8. Team & Cross-Functional Coordination

- Coordinate with production, warehouse, dispatch, accounts, photography, design and management teams.
- Provide clear product requirements and stock priorities.
- Follow up on pending operational issues.
- Ensure timely execution of e-commerce activities.

Required Skills

- 3–7 years of hands-on e-commerce experience.
- Strong experience with Amazon Seller Central and other marketplaces.




- Apparel/fashion e-commerce experience preferred.
- Strong knowledge of marketplace operations and catalog management.
- Good understanding of e-commerce advertising.
- Strong Excel/Google Sheets skills.
- Ability to analyse sales, inventory and advertising data.
- Good communication and coordination skills.
- Ability to independently manage day-to-day e-commerce operations.
- Result-oriented and commercially focused approach.

Preferred Candidate

Preference will be given to candidates who:

- Have worked with fashion/apparel brands or manufacturers.
- Have independently managed marketplace accounts.
- Have experience scaling an e-commerce business.
- Understand Amazon/Flipkart/Myntra/Ajio advertising.
- Can analyse business data rather than only perform operational tasks.
- Have experience handling marketplace reconciliation and deductions.
- Can work independently without continuous supervision.
- Have a robust understanding of online fashion merchandising.

Work From Home

Work From Home is allowed for this position.

The candidate must have:

- Reliable internet connection.
- Laptop/desktop with required software.
- Ability to attend regular online meetings.
- Availability during agreed working hours.
- Strong communication and follow-up discipline.
- Ability to coordinate remotely with internal teams.
- Willingness to visit the office when required for important meetings, product planning, launches or operational requirements.

Key Performance Indicators (KPIs)

The candidate's performance will be evaluated on:

- Monthly online sales growth
- Marketplace profitability
- Revenue and contribution margin
- Advertising ROAS / ACOS / TACOS
- Organic sales growth
- Product ranking and visibility
- Conversion rate
- Inventory availability
- Reduction in cancellations and returns
- Reduction in marketplace deductions
- Successful product launches
- Overall marketplace account health

Employment Type

Full-Time | Work From Home / Hybrid / Office

We are looking for someone who takes ownership of the complete e-commerce business, rather than someone who only performs marketplace data-entry or listing-related activities.

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

- Flexible schedule
- Work from home

Work Location: Remote

📌 E-Commerce Manager (India)
🏢 Phoenix International
📍 India