- Greeting Guests
- Politely welcome guests and escort them to their tables.
- Taking Orders
- Present menus, answer questions, and take accurate food and drink orders.
- Serving Food and Beverages
- Serve meals and drinks professionally and on time.
- Table Setup and Cleaning
- Set tables before service and transparent them after use. Maintain a clean dining area.
- Customer Service
- Ensure guest satisfaction, handle complaints politely, and respond to special requests.
- Coordination with Kitchen Staff
- Relay orders to the kitchen accurately and follow up on food preparation times.
- Billing and Payments
- Provide bills, accept payments, and return the correct change or process card payments.
- Knowledge of Menu
- Be familiar with menu items, ingredients, and daily specials to guide guests.
- Follow Hotel Standards
- Adhere to hotel service protocols, hygiene standards, and grooming guidelines.
- Team Collaboration
- Work closely with other waiters, kitchen, and housekeeping staff to ensure smooth service.