19 Sep
|
IRISH EXPERT
|
India
19 Sep
IRISH EXPERT
India
Immigration Advisor
Job Type: Full time
Experience: 0–2 years
Qualification: Bachelor’s degree in any stream
Location: Mangalore
Job Summary
We are looking for a motivated and customer-focused Immigration Advisor to counsel clients, understand their immigration requirements, and provide guidance on suitable immigration products and services. The ideal candidate should have excellent communication skills, a sales-oriented approach, and the ability to build strong client relationships.
Key Responsibilities
- Counsel clients regarding immigration products and services through phone, email, and in-person interactions.
- Understand client requirements and provide guidance on available visa options, eligibility criteria, and the overall immigration process.
- Achieve individual and team revenue targets.
- Collect and verify basic client documents, ensuring accuracy and completeness.
- Follow up with clients regarding payments and application-related requirements.
- Stay updated on changes in immigration laws, policies, visa rules, and procedures across relevant countries.
- Handle client queries, concerns, and provide timely updates throughout the immigration process.
- Identify potential challenges in client cases and coordinate with relevant teams to resolve issues.
- Maintain accurate and updated client records, trackers, and CRM information.
- Prepare reports related to immigration cases, client status, and other relevant metrics.
- Educate clients about immigration policies, procedures, documentation requirements, and applicable changes.
- Coordinate with internal teams to ensure smooth processing and a positive client experience.
- Perform any other responsibilities assigned by the management from time to time.
Qualification
- Bachelor’s degree in any discipline.
Experience
- 0–2 years of experience in sales, business development, customer service, counselling, or a related field.
- Freshers with strong communication and sales aptitude may also be considered.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and client-handling skills.
- Sales-oriented mindset with a focus on achieving targets.
- Strong attention to detail.
- Good analytical and critical-thinking abilities.
- Ability to understand and explain processes clearly.
- Proficiency in CRM systems, MS Office, and other relevant software.
- Ability to work independently as well as in a team.
Language Skills
- Excellent written and spoken English.
- Proficiency in a regional language is preferred.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Immigration Advisor (India)
🏢 IRISH EXPERT
📍 India