Sales Operations I

Lucknow, Uttar Pradesh

Job Summary

Understanding of account management responsibilities• Ability to own the processes from initiation to closure.• Excellent oral & written communication skills, positive presentation skills with focus on effective information dissemination• Good understanding of IT business• Excellent inter-personnel and coordination skills working with multiple stakeholders.• Good analytical and problem-solving skills.

Key Responsibilities

•Manage accounts from a sales relationship perspective and be responsible for the sales cycle end-to-end. •Coordinate & follow-up with multiple teams including Finance, Program Management Office, Resource Management & Delivery on day-to-day basis. • Monitor the revenue forecast with sales & delivery on monthly basis. • Coordinate and manage corporate reporting requirements and timelines. • Work with the SDM/Managers in handling operations/projects.



• Own and manage all Billing & Invoice related activities for the accounts. • Understanding new requirements – including SOWs, PO, customer approvals etc. • Following best practices within as well as across accounts • Manage account’s overall profitability by governance, strategy, and analytics. • Coordinate with sales & marketing programs and promotions and generate periodic and special reports.

Skill Requirements

To conduct data analysis, monitor account revenue and margin profiles, and ensure alignment with budget.To track and review the sales pipeline, develop and monitor dashboards for ongoing account progress.To coordinate with Sales teams to address deviations from targets, review sales progress, and ensure CRM updates.To develop reports on sales performance and pipeline for internal use.

Other Requirements

Good Analyticals Skill

📌 Sales Operations I (India)
🏢 HCLTech
📍 India