BPO - Presales, Solutions & Bid ManagementRole OverviewWe are seeking an experienced pre-sales individual to join the BPO Presales, Solutions, and Bid Management team.This role sits within the BPO line of business.This role is designed for someone who can contribute immediately to AI-driven solutioning, bid management, and client business transformation initiatives.The individual will work across sales, solutioning, delivery, and digital teams in support of designing and positioning AI-enabled managed services while supporting end-to-end presales and bid lifecycle activities for both financial and non-financial services.Key ResponsibilitiesPresales & Bid ManagementSupport end-to-end bid lifecycle including RFIs/RFPs, proposal creation, and client presentationsDevelop compelling proposals and solution narratives highlighting AI, automation, and analytics capabilitiesCoordinate bid timelines, compliance, and documentation accuracyMaintain reusable assets such as proposal templates, case studies, and presentationsParticipate in client discussions, demos, and workshopsSolutioningAssist in designing AI-enabled managed services across enterprise value chainsSupport development of operating models, SLAs/XLAs, KPIs, governance frameworks, and transition approachesContribute to AI-led use casesAI,



Automation & Digital IntegrationCollaborate with digital teams to position platformsIdentify opportunities to embed AI and automation into presales and solution workflowsResearch market trends, competitor offerings, and emerging AI use casesCommercial & Analytical SupportSupport pricing, cost modelling, and business case developmentAnalyse financials, benchmarks, and productivity metricsEnsure solutions are commercially viable and operationally feasibleProject & Stakeholder CoordinationWork with cross-functional teams including sales, delivery, pricing, and transitionTrack project progress, dashboards, and financial performanceEnsure effective communication and issue trackingManage multiple priorities in a fast-paced environmentQualifications & ExperienceTertiary qualificationsPrevious experience in BPO presales, consulting, BPM/BPO, or solutioning environmentsStrong understanding of business processes, i.E., Finance & Accounting processesStrong knowledge of AI, analytics, and automationFamiliarity with ERP systems (SAP, Oracle, Workday)Solid proficiency in MS Office and AI toolsKey SkillsStrong analytical and structured problem-solving abilityExcellent communication and presentation skillsAbility to translate business requirements into solution narrativesAttention to detail with big-picture thinkingStrong collaboration skillsPersonal AttributesClient-centric and commercially aware mindsetHigh learning agility and adaptabilityProactive and solution-oriented approachStrong stakeholder management skillsLeadership potential and ownership mindset

📌 Presales And Solution Consultant (Noida)
🏢 HCLTech
📍 Noida