We are looking for a Key Account Manager who will be responsible for managing and growing relationships with local stores and brand partners.
The role combines account management, business development, store operations and on-ground execution. You will work closely with partner stores to ensure their products are properly listed, updated and available on Zwishh.
15k stipend and bonus or incentive.
Responsibilities
• Manage day-to-day relationships with assigned localstores and brand partners.
• Onboard new stores and brands and help them understand the Zwishh platform.
• Visit partner stores regularly to maintain robust relationships and support account operations.
• Visit stores to photograph products, capture product videos and collect product information for Zwishh listings.
• Ensure product images, prices, sizes, variants, descriptions and inventory information are accurate and updated.
• Coordinate with store staff to identify products that should be listed and promoted on Zwishh.
• Help stores improve their product catalog and online presentation.
• Track product availability and coordinate with stores regarding stock updates.
• Identify high-performing products and opportunities to increase sales.
• Work with the operations and technology teams to resolve seller/account-related issues.
• Coordinate product availability and order-related requirements between Zwishh and partner stores.
• Maintain regular communication with key accounts through calls, WhatsApp and in-person meetings.
• Monitor account performance, sales and operational issues and share regular updates with the team.
• Help develop long-term relationships with high-value stores and brands.
• Support promotional campaigns, product launches and other partner initiatives.
• Collect feedback from stores and communicate actionable insights to the internal team.
• Assist in expanding Zwishh's store and brand network within assigned locations.
Qualifications
- Bachelor's degree or equivalent experience in Business
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Excellent written and verbal communication skills
📌 Key Account Manager (Internship) (Mumbai)
🏢 Zwishh
📍 Mumbai