Key Responsibilities

- Manage assigned B2B customer portfolios and drive timely collection of outstanding/overdue invoices.
- Handle end-to-end O2C, collections, reconciliation, dispute management, and payment research.
- Follow up with international clients through calls and emails and resolve invoice/PO discrepancies.
- Analyze aging reports, payment patterns, credit limits, and account statements.
- Coordinate with Sales, Credit, Operations, and Revenue teams for dispute and invoice resolution.
- Maintain accurate account updates, collection notes, approvals, and documentation.
- Participate in cash calls, client meetings, governance reviews, and process improvement initiatives.
- Achieve defined collection targets, SLAs, and quality standards.

Mandatory Criteria





- 4+ years overall experience with 2+ years in B2B Collections/O2C.
- International Voice & Portfolio Handling – Mandatory.
- Domestic Voice experience not acceptable.
- Excellent communication and analytical skills.
- Comfortable with US shifts and one-way cab facility.
- PF registration with previous organization mandatory.
- Knowledge of Dynamics / Oracle / NetSuite & Advanced Excel is preferred.

Skills:- Order to cash, Reconciliation, Portfolio management, Dispute Management, SAP Credit Management, Collections , SAP Collections Management and B2B Collections

📌 Management Trainee (Delhi)
🏢 Growing Stars Consulting Private
📍 Delhi