19 Sep
|
Mahi Holidays and events
|
India
19 Sep
Mahi Holidays and events
India
Job Overview
We are looking for a confident, enthusiastic, and customer-focused Travel Sales Executive to join our team. The ideal candidate should have a good understanding of travel destinations, tour itineraries, and travel planning, along with strong communication and basic computer skills.
The candidate will be responsible for communicating with clients, understanding their travel requirements, suggesting suitable travel packages, preparing itineraries, and converting inquiries into bookings.
Key Responsibilities
- Handle incoming and outgoing calls with potential and existing clients.
- Understand clients’ travel requirements, preferences, budget, and schedule.
- Recommend suitable destinations, tour packages, hotels, transportation, and activities.
- Prepare and explain customized travel itineraries to clients.
- Follow up with leads and inquiries through calls, WhatsApp, email, and other communication channels.
- Convert travel inquiries into confirmed bookings and achieve sales targets.
- Maintain regular communication with clients throughout the booking process.
- Update customer information, leads, and booking details using computer systems/CRM.
- Coordinate with internal teams, hotels, transport providers, and other travel partners when required.
- Maintain proper records of calls, follow-ups, quotations, and bookings.
- Stay updated about popular travel destinations, packages, and travel trends.
- Provide excellent customer service and build long-term relationships with clients.
Requirements
- Positive communication and interpersonal skills.
- Basic knowledge of computers, MS Office, email, WhatsApp, and internet browsing.
- Knowledge of travel destinations and itinerary planning.
- Previous experience in travel sales, tourism, telecalling, or customer service is preferred but not mandatory.
- Good convincing and negotiation skills.
- Comfortable speaking with clients over the phone.
- Positive attitude, confidence, and willingness to achieve sales targets.
- Ability to work independently as well as part of a team.
Preferred Candidate
We are looking for someone who is friendly, presentable, confident on calls, passionate about travel, and sales-oriented. Freshers with good communication skills and a genuine interest in the travel industry are also welcome to apply.
Key Skills
Travel Knowledge | Sales | Telecalling | Client Handling | Itinerary Planning | Customer Service | Lead Conversion | Communication Skills | Computer Skills | Follow-up
Pay: From ₹13,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Work Location: In person
📌 Travel Sales & Customer Relationship Executive (India)
🏢 Mahi Holidays and events
📍 India