Job Description – IT Executive / IT Support Executive

Company: Elan Greentech Energies Ltd. (Elan Energy)

Department: IT

Experience: 1–3 Years

Salary: Approx. ₹25,000/month

Location: Head Office / Site

Job Summary

We are looking for an IT Executive to handle day-to-day IT support, hardware, software, networking, and employee IT requirements. The candidate should be hands-on and capable of resolving routine IT issues independently.

Key Responsibilities

- Handle day-to-day desktop, laptop, and hardware troubleshooting.
- Install and configure Windows, drivers, software, antivirus, and updates.
- Manage Gmail / Google Workspace account setup, login, password, and configuration issues.
- Troubleshoot LAN, Wi-Fi, internet, printer, scanner, keyboard, mouse, monitor, etc.
- Maintain IT hardware and asset inventory/records.
- Coordinate with external vendors for hardware repair, AMC, and technical support.




- Provide IT support to employees and assist with the new employee system setup.
- Manage IT asset allocation, repair, replacement, and handover records.
- Ensure basic IT security, antivirus, and data backup practices.
- Maintain a record of IT complaints and ensure timely resolution.

Required Skills

- Good knowledge of Windows installation & troubleshooting.
- Basic computer hardware and networking knowledge.
- Knowledge of Gmail / Google Workspace.
- Printer, scanner, LAN, and Wi-Fi troubleshooting.
- Positive communication and problem-solving skills.
- Ability to work independently and respond quickly to IT issues.

Qualification

Diploma / bachelor's degree in IT, Computer Science, BCA, or related field.

Preferred: 1–3 years of experience in IT/Desktop Support.

Salary: Approximately ₹25,000 per month, depending on experience and skills.

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