Roles & Responsibilities

- Own end-to-end customer deployments across cloud, BYOC, air-gapped, and data-center environments
- Deploy and operate production environments using Kubernetes, Helm, and Terraform
- Troubleshoot complex Kubernetes, networking, infrastructure, application, and deployment issues
- Build and maintain observability, monitoring, alerting, and reliability
- Handle customer escalations and drive issues to resolution with a "fix first, optimize later" mindset
- Automate deployment and operational workflows
- Work closely with Engineering, Product, and Customer teams to resolve production challenges
- Participate in on-call and shift rotations, including critical customer escalations outside standard working hours

Ideal Candidate

- Solid Hands-On DevOps Engineer Profile with deep Kubernetes and multi-cloud experience
- Mandatory (Experience 1): Must have 6+ years of hands-on DevOps experience, deploying, operating, troubleshooting, and scaling enterprise SaaS environments.
- Mandatory (Experience 2): Must be able to own end-to-end customer deployments across cloud and enterprise environments (the role covers cloud, BYOC, air-gapped, and data-center deployments).
- Mandatory (Tech skill 1): Must have strong hands-on Kubernetes experience — troubleshooting, networking, workloads, storage, RBAC, and security
- Mandatory (Tech skill 2): Must have hands-on Helm experience — deployment, templating,



and troubleshooting.
- Mandatory (Tech skill 3): Must have hands-on Terraform experience — infrastructure provisioning and automation
- Mandatory (Tech skill 4): Must have strong Linux and cloud infrastructure troubleshooting skills
- Mandatory (Tech skill 5): Must have hands-on experience with observability — metrics, logs, traces, and alerting
- Mandatory (Tech skill 6): Must have hands-on experience with one or more of AWS / GCP / Azure / OCI
- Mandatory (Tech skill 7): Must have a strong incident-management and production-troubleshooting mindset, with a "fix first, optimize later" approach to customer escalations.
- Mandatory (Company): B2B SaaS product companies
- Preferred (Enterprise deployments): Prior experience with BYOC, air-gapped, or restricted-network environments.
- Preferred (Observability tools): Prometheus / Grafana / OpenTelemetry / ELK / OpenSearch / Datadog
- Preferred (Other): GitOps / CI-CD; Python or Golang for automation; multi-tenant SaaS infrastructure scaling; exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors; SRE concepts (SLIs/SLOs, DR, high availability).

Pay: From ₹100,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Application Question(s):

- Your Current CTC and Your Current Notice Period

Experience:

- Total: 6 years (Required)

Work Location: In person

📌 Senior DevOps EngineerB Saas) (India)
🏢 Qualitrix Technologies
📍 India