Job Description: Butler (Senior)

Location: Worli, Mumbai
Client Profile: HNI Residence

JOB DESCRIPTION: SENIOR BUTLER

Position Overview

- Job Title: Senior Butler

- Position: 1 position (Male)

- Location: Worli, Mumbai

- Client Profile: HNI Residence

- Reporting To: House Manager / Family Principal

ROLE OBJECTIVE

Deliver exemplary, high-level personal service to the family and guests, uphold rigorous formal hospitality standards, and supervise daily front-of-house service operations. The Senior Butler acts as the key operational link between the service team and the House Manager, ensuring seamless service execution, strict etiquette, and team leadership.

KEY RESPONSIBILITIES

Service Excellence & Hospitality

- Deliver professional, high-grade table, food, and beverage service for everyday family meals and high-profile events.

- Attend directly to the daily personal service needs of family members with absolute discretion and attention to detail.

- Prepare and present guest areas, formal dining spaces, and meeting setups according to top-tier etiquette standards.

- Oversee pantry operations, silver polishing, and the proper care, inventory, and presentation of fine china, glassware, and cutlery.

Team Supervision & Operations

- Supervise, mentor, and guide junior butlers to maintain uniform service excellence and grooming standards.

- Create and manage daily duty rosters, meal service schedules, and shift coverage for the service team.

- Serve as the central point of contact between the service staff and the House Manager, ensuring clear communications and task execution.

- Direct setup, service flow, and post-event resetting during family gatherings, private dinners, and formal hosting.

REQUIREMENTS & QUALIFICATIONS

- Experience: Proven track record in a high-net-worth residence, private estate, luxury hotel,



or elite private club environment.

- Service Expertise: In-depth knowledge of formal dining service, silver service, table layouts, etiquette, and international hospitality standards.

- Professional Attributes: Highly disciplined, polished, exceptionally well-groomed, and well-spoken, with complete respect for confidentiality and personal privacy.

- Leadership Skills: Solid interpersonal ability to manage and guide junior staff firmly and respectfully while remaining calm under event pressure.

Position

- Senior Butler (1 position – Male)

Role Overview

The Butler will be responsible for delivering high-quality personal service to the family and guests, maintaining formal hospitality standards, and supporting daily household service operations. The Senior Butler will additionally supervise junior butlers and coordinate with the House Manager.

Key Responsibilities (All Butlers)

- Provide professional table service, meal service, and beverage service

- Attend to the daily service needs of family members with discretion

- Prepare guest areas, dining spaces, and formal seating arrangements

- Assist during events, meetings, and social gatherings

- Maintain cleanliness and presentation of service areas

- Handle pantry management, crockery, glassware, and silverware

- Ensure proper etiquette, grooming, and service standards

Responsibilities – Senior Butler

- Supervise and guide junior butlers

- Coordinate service schedules and duty rosters

- Act as a bridge between the House Manager and service staff

- Ensure consistency in service quality and guest experience

Desired Profile

- Experience in HNI residences, luxury hotels, or private estates

- Knowledge of formal service, etiquette, and hospitality standards

- Polite, well-spoken, disciplined, and well-groomed personality

- Ability to maintain confidentiality and professionalism

📌 Butler - Male/Female - Senior (India)
🏢 Elite Butlers
📍 India