Role & responsibilities

Key Responsibilities

- Manage the overall day-to-day operations of the resort/property.

- Supervise and coordinate all departments including Front Office, Housekeeping, F&B;, Kitchen, Maintenance.

- Ensure excellent guest experience, service quality and complaint resolution.

- Manage staff, duty rosters, attendance, discipline and overall team performance.

- Monitor property cleanliness, maintenance, safety and overall presentation.

- Handle inventory, purchasing, vendor coordination and cost control.

- Monitor daily revenue, expenses, cash handling and operational budgets.

- Coordinate with suppliers, contractors and service providers.

- Ensure proper implementation of SOPs, hygiene and safety standards.

- Manage events, functions, group bookings and special guest requirements.

- Prepare daily, weekly and monthly operational reports for management.

- Identify operational issues and take timely corrective actions.

- Support business development, sales and revenue-generation activities.

- Ensure smooth coordination between all departments for efficient property operations.

- Maintain the overall standards, reputation and profitability of the resort.

Preferred candidate profile

- 5-10 years of experience in Hotel / Resort / Property Management.

- Candidate should have experience in managing complete resort/property operations.





- Strong knowledge of Hotel Operations, Front Office, Housekeeping, F&B; and Maintenance coordination.

- Proven ability to lead and manage a large team effectively.

- Good experience in guest handling, complaint resolution and customer service.

- Knowledge of inventory, purchase, vendor management and cost control.

- Strong administrative, organizational and decision-making skills.

- Valuable knowledge of MS Office and Excel.

- Excellent communication and interpersonal skills.

- Candidates from resorts, luxury hotels, boutique hotels or large hospitality properties will be preferred.

- Should be willing to take complete ownership of property operations and work closely with management.

- Candidates with strong leadership, problem-solving and revenue-management skills will be highly preferred.

Perks and benefits

Food allowance, Free meal, Free AccommodationRole: Food, Beverage & Hospitality - OtherIndustry Type: Hotels & RestaurantsDepartment: Food, Beverage & HospitalityEmployment Type: Full Time, PermanentRole Category: Food, Beverage & Hospitality - Other

Pay: ₹22,493.38 - ₹40,046.08 per month

Benefits:

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 General Manager (India)
🏢 Bhagyaraj Palace
📍 India