Job Description

Primary Responsibilities

- Consistently offer a qualified and friendly greeting, engaging service and warm welcome to all guest.
- To ensure every guest is bid fond farewell when they depart.
- To ensure all arrival reports are printed in advance before the meal periods and properly recorded for records.
- Have knowledge of all menu items, garnishes, contents and preparation methods
- Assist guests regarding food and beverage menu items in an informative and helpful way
- Understand shift end reports in the outlet and the POS system
- Understand the Server’s tasks in the outlet and perform other duties as assigned by leader.

People Management

- You must have very good communication and interpersonal skills.





- As a Hostess in you will use your charm to carry out a natural conversation with guests without sounding scripted or intrusive.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel, Hyderabad to ensure maximum cooperation, productivity, morale and guest service.
- Ability to work cohesively as part of a team

📌 Hostess (Hyderabad)
🏢 NOVOTEL
📍 Hyderabad