Urgently Hiring a Back Office – West Delhi

- Excellent written and verbal communication skills
- Creating quotes: Preparing accurate and timely quotes for customers based on their requirements and the company's capabilities
- Communicating with clients: Ensuring that clients understand the specifications and responding to their inquiries
- Working with the sales team: Collaborating with the sales team to identify opportunities for upselling and cross-selling
- Gathering information: Gathering information from customers, vendors, and other sources to create quotes
- Analyzing costs: Analyzing costs such as materials, labor, overheads, and profit margins
- Ensuring compliance: Ensuring that quotes comply with company policies and procedures
- Providing customer service: Providing exceptional customer service and responding promptly to customer inquiries
- Building relationships: Building and maintaining relationships with customers, suppliers, and internal stakeholders
- Supporting the sales team: Supporting the sales team with administrative tasks such as data entry and reporting

Core responsibilities

· Knowledge: Good knowledge in basic excel.

· Process orders: Receive and accurately enter customer orders from various channels like phone, email, or online systems.

· Customer communication: Inform customers about order confirmation, pricing, shipping dates, and any potential delays.

· Documentation: Prepare and process necessary documents, including purchase orders, contracts, and invoices.





· Coordination: Liaise with departments like production, planning, and logistics to confirm product availability and schedule dispatch.

· Sales support: Assist with lead generation and follow up on sales leads and customer inquiries.

· Inventory management: Monitor stock levels to ensure product availability for incoming orders.

· Complaint handling: Address customer complaints and resolve issues related to their orders.

Related roles and tasks

· Sales Coordinator: May also manage client quotations and coordinate production and dispatch.

· Customer Care Executive: In a logistics context, this role involves handling shipment bookings, tracking, and providing updates to clients.

· Order Manager: In a corporate this role focuses on data management and system access for order-related transactions.

· Booking System Administrator: Setting up and managing online booking calendars, including customizing availability, notification settings, and payment options

Imitativeness, adaptability and a willingness to learn and contribute. Also show professionalism, robust work ethic, and the ability to work effectively both independently and as part of a team.

Address : Symbio Scientific Pvt. Ltd.

Address: Plot No.7A, 2nd Floor, Block B,

Syndicate Enclave, Pankha Road,

New Delhi-110045, INDIA

If you interested please call me on +91-XXXXXXXXXX

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Back Office Assistant (India)
🏢 Ambinova Technologies Private
📍 India