Tele Collections Executive – Personal Loan & Business Loan

Location: Hoodi, Bangalore
Job Type: Full-time, Permanent
Work Mode: On-site
Shift: Day Shift
Experience: 6 Months – 2 Years
Education: 12th Pass / Graduate
Age Limit: 18–30 Years
Salary: ₹18,000 – ₹25,000 per month + Performance Incentives

Job Summary

We are looking for Tele Collections Executives to handle customer communication and payment follow-ups for Personal Loan and Business Loan accounts. The role involves speaking with customers regarding pending EMI payments, understanding their concerns, discussing suitable payment solutions and maintaining proper follow-up records.

Responsibilities

- Make inbound and outbound calls regarding pending loan payments.
- Follow up with customers for overdue EMI payments.
- Communicate payment details and outstanding amounts clearly.
- Discuss repayment options and payment commitments with customers.
- Handle customer questions, concerns and escalations professionally.
- Maintain accurate records of customer interactions and follow-ups in the CRM.
- Coordinate with internal teams when required for account resolution.




- Follow collection procedures and quality standards.
- Work towards assigned daily, weekly and monthly collection targets.

Requirements

- 6 months to 2 years of experience in Tele Collections, Loan Collections, Customer Service or Sales.
- BFSI / NBFC experience will be an advantage.
- Good verbal communication and convincing skills.
- Good negotiation and customer-handling abilities.
- Basic knowledge of CRM systems and MS Office.
- Comfortable working with performance-based targets.
- Candidates with relevant sales experience may also apply.

Languages

- English
- Hindi
- Telugu

Knowledge of Kannada, Malayalam or another regional language will be an added advantage.

Salary & Perks

- ₹18,000 – ₹25,000 per month
- Performance-based incentives
- Day shift
- Full-time employment
- On-site work environment

Job Location

Hoodi, Bangalore

Opposite Tata Showroom, Brookefields Road, Doddanekundi Phase 2, Garudachar Palya, Mahadevapura, Bengaluru – 560048

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Tele Collections Executive – Personal Loan & Business Loan (India)
🏢 Avni Vertex BPO
📍 India