Location: Ahmedabad, Gujarat (On-site, Relocation Mandatory)
Walk-in Date: Tuesday, 29th September 2026
Walk-in Time: 9:30 AM – 1:00 PM
Job Type: Full-time, Permanent (Freshers welcome)
Pay: ₹26,000 – ₹38,000 per month (CTC, based on experience & interview)

Role Overview:
We're seeking an Online Customer Care Associate to deliver exceptional customer service through written channels — chat, email, text, and social platforms. The candidate will address customer concerns, resolve issues, and maintain high satisfaction levels.

Responsibilities:

- Respond to customer concerns via written support channels
- Provide clear, accurate, and empathetic support to customers
- Maintain professionalism and high service standards throughout interactions




- Support smooth resolution of customer queries and issues

Eligibility:

- Minimum: High School Diploma or equivalent
- Freshers eligible; 1 year of customer support experience preferred
- Strong written English skills (mandatory)
- Basic computer knowledge and typing proficiency
- Open to relocating to Ahmedabad
- Comfortable with rotational, weekend, and night shifts

Perks:

- Health insurance
- Life insurance
- Provident Fund (PF)
- Cab facility for night shifts
- Shift allowance
- Travel reimbursement provided with first salary
- Free accommodation for the first 5 days, arranged by the company

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