Key Responsibilities

1. QA Team Leadership

- Lead and mentor the QA team.

- Allocate testing responsibilities across QA resources.

- Review testing progress and quality metrics.

- Establish QA processes, standards and best practices.

- Develop the team's testing capabilities.

- Identify training and resource requirements.

- Act as the primary escalation point for QA-related issues.

2. Test Strategy & Planning

- Define overall test strategy for projects.

- Develop test plans based on requirements, risks and system complexity.

- Determine appropriate levels of:

- Functional testing

- Integration testing

- Regression testing

- API testing

- UI testing

- Cross-browser testing

- Performance testing

- Security testing

- User acceptance support

Identify high-risk business and technical workflows requiring additional coverage.

3. Automation & Regression

- Establish an appropriate automation strategy.

- Lead development and maintenance of automated regression/integration suites.

- Identify high-value candidates for automation.

- Ensure automated tests are reliable and maintainable.

- Integrate automation into CI/CD where appropriate.

- Monitor automation results and investigate failures.

4. Defect Management

- Own the QA defect lifecycle.

- Establish defect severity and priority standards.

- Lead defect triage with BA, Development and PM.

- Identify recurring defect patterns.

- Work with the Architect to identify technical root causes.

- Ensure defects are properly documented, reproduced and validated.

5. Release Quality & Sign-Off





- Define release testing requirements.

- Monitor test execution and coverage.

- Provide transparent release-readiness status.

- Identify unresolved quality risks.

- Recommend whether releases are ready for UAT or production from a QA perspective.

- Ensure regression testing is completed for significant releases.

- Maintain release quality reports.

6. Collaboration with BA

- Review requirements for testability.

- Identify missing acceptance criteria and edge cases.

- Participate in requirement reviews.

- Ensure test scenarios reflect real business workflows.

- Provide feedback on ambiguous or incomplete requirements.

7. Collaboration with Technical Architect

- Identify technically complex and high-risk areas requiring additional testing.

- Coordinate integration and system-level testing.

- Support investigation of complex defects.

- Identify recurring technical defects and recommend preventive actions.

- Ensure new architecture and integrations have appropriate test coverage.

8. Collaboration with PM

- Provide accurate QA estimates and testing dependencies.

- Report testing progress, risks and blockers.

- Identify release dependencies.

- Maintain visibility of QA activities within Jira.





- Reduce the PM's need to coordinate individual testing activities.

9. ShapeDiver / WooCommerce Testing

Develop strong domain knowledge of the platform's critical workflows, including:

- WooCommerce product configuration

- ShapeDiver integration

- Product options and add-ons

- Pricing

- Cart and checkout

- ERP integration

- Order creation

- Configuration metadata

- Product variations/options

- Multi-site behaviour

- API integrations

- Payment workflows

Develop and maintain end-to-end regression coverage for these critical business flows.

10. External QA Engagements & Pilot Projects

- Lead QA discovery and assessment for prospective testing engagements.

- Understand client applications, testing requirements and quality risks.

- Develop pilot testing strategies and execution plans.

- Define scope, deliverables, resources and testing approach for QA engagements.

- Lead pilot execution and produce professional QA reports.

- Establish reusable QA frameworks and processes that can scale into larger client engagements.

- Participate in client QA discussions when required.

11. QA Metrics & Reporting

Establish meaningful QA metrics including:

- Test coverage

- Test execution progress

- Pass/fail rates

- Defect density

- Defect severity

- Regression results

- Automation coverage

- Defect leakage

- Reopened defects

- Release readiness

- QA risks

Provide concise reports to the CTO and PM.

12. CTO Support & Delegation

- Become the

📌 QA Lead (Coimbatore)
🏢 Tara Blooms
📍 Coimbatore