Job Description – Success Manager

Position: Success Manager

Salary : 20k to 30k
Department: Operations / Patient Services
Reports To: Hospital Administrator / Management
Location: Sai Jyot Multispeciality Hospital, Koparkhairane, Navi Mumbai

Key Responsibilities

- Handle patients’ and relatives’ queries and concerns.
- Coordinate with doctors and all hospital departments.
- Support admission, discharge and TPA processes.
- Handle complaints and ensure timely resolution.
- Collect patient feedback and improve patient services.
- Follow up on pending patient-related issues.
- Maintain daily records and reports.
- Escalate important issues to Management.

Required Skills

- Good communication and interpersonal skills.
- Good coordination and follow-up skills.
- Problem-solving ability.
- Basic MS Office/Excel knowledge.

Qualification & Experience

- Graduate in any discipline.
- 0.5–3 years experience preferred.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:

- Flexible schedule

Work Location: In person

📌 Success Manager (Hospital) (India)
🏢 SAIJYOT MULTI SPECIALITY HOSITAL
📍 India