Role: Telecaller

Company: CADD Centre

Location: Mylapore, Chennai

Experience: 0-3 yrs (Freshers with Positive communication can apply)

Employment Type: Full-Time

Languages Preferred: Kannada or Malayalam or Hindi And English(Must)

Role summary

Handle inbound/outbound calls (target ~70 calls/day or Above), provide information about courses, registrations, and counselling, and maintain accurate records in the CRM.

Key responsibilities

Make and receive calls to prospective and existing learners to promote CADD Centre’s Edtech programs and counsel them on suitable courses.

Meet daily call targets (~70 calls or above) and drive enrollment through effective conversion.

Understand learner needs, answer queries about courses, schedules, fees, and prerequisites.

Record call outcomes, follow-up actions, and learner details accurately in the CRM.

Schedule follow-up calls, demos, or campus visits as needed.

Maintain a professional, empathetic,



and solution-focused communication style in English; use Kannada, Malayalam, or Hindi as needed when conversing with learners.

Share feedback to sales and marketing teams on learner needs, objections, and market trends.

Qualifications and skills

Minimum 1 year of experience in telecalling, inside sales, or customer support

Proficient in English; fluency in at least one of Kannada, Malayalam, or Hindi required.

Excellent verbal and written communication, active listening, and interpersonal skills.

Ability to manage time effectively, handle multiple conversations, and stay patient under pressure.

Basic computer skills: MS Office, and CRM/sales tools familiarity preferred.

Pay: From ₹15,000.00 per month

Benefits:

- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Tele Caller Executive (India)
🏢 CADD Centre Training Services
📍 India