CUSTOMER SUPPORT EXECUTIVE

About ZEESH

ZEESH is a premium Indian footwear and accessories brand backed by more than three decades of manufacturing and craftsmanship expertise. We combine contemporary design, exceptional materials and solid manufacturing capabilities to build a distinctive modern lifestyle brand.

Role Overview

This is a customer-facing role combining sales conversion, responsive customer support and business development. The successful candidate will deliver a premium ZEESH customer experience, support the Sales Manager, convert D2C opportunities and contribute B2B revenue across corporate gifting, wholesale and retail partnerships.

Success in this role means confident communication, disciplined follow-up and consistent ownership from first conversation to closed sale.

Key Responsibilities

· D2C Customer Sales & Conversion

· Abandoned Cart Conversion (ABC)

· ZEESH Concierge & Customer Support

· Corporate Gifting Business Development

· Wholesale & B2B Sales

· Support to Sales Manager

Candidate Profile

· Smart, confident, articulate and commercially driven, with strong spoken and written English.





· Comfortable initiating conversations by phone, WhatsApp, email and social channels.

· Persuasive, persistent and target-oriented, with the confidence to handle objections and ask for the sale.

· Well organized, responsive and disciplined about follow-up, record-keeping and reporting.

· Able to represent a premium consumer brand with warmth, polish and sound judgement.

· Prior experience in sales, customer-facing roles, retail, e-commerce, inside sales or business development is preferred.

· Comfortable working full-time from Bengaluru and collaborating closely with the Sales Manager.

What This Role Offers

· Direct exposure to both consumer sales and business development in a growing premium Indian brand.

· A broad role with ownership across customer conversion, corporate gifting and wholesale growth.

· Clear performance measures and meaningful upside through the incentive programme.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Customer Service Executive/Customer Support Executive/Customer Care Executive (India)
🏢 Ascent Decor Private
📍 India