19 Sep
|
Velox Motors
|
India
19 Sep
Velox Motors
India
- Service Follow-ups: Make outbound calls to customers for scheduled service reminders, free service tracking, and paid service dues (SMRE calling).
- Feedback & Response Capture: Gather customer feedback and capture responses regarding their recent vehicle servicing experience.
- Grievance Redressal: Identify customer dissatisfaction or complaints and report them immediately to the Customer Care Manager.
- Data Management: Maintain comprehensive logs of customer interactions, inquiries, and service history within the dealership CRM system.
- Target Achievement: Ensure high response rates, excellent customer satisfaction scores (CSI), and proper adherence to dealership communication SOPs.
- Fresher can apply or Expereince 2-3 years.
- Contact Person :-Kshitija Shinde +91-XXXXXXXXXX (HR)
Pay: ₹18,000.00 - ₹26,000.00 per month
Perks:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: In person
📌 Tellercaller executive service (India)
🏢 Velox Motors
📍 India