Job Description

- Process guest payments accurately using the point-of-sale (POS) system for room charges, restaurant bills, and retail purchases
- Manage cash drawer operations, including opening, closing, and reconciliation at the end of each shift
- Maintain strict cash handling procedures and security protocols to ensure the protection of hotel funds
- Provide exceptional customer service to guests whilst processing transactions in a skilled and courteous manner
- Verify payment methods, including credit cards, cheques, and cash, and identify any discrepancies or fraudulent transactions
- Prepare daily financial reports and reconciliation statements, ensuring all transactions are accurately recorded
- Balance the till and report any variances to the Finance Manager
- Maintain confidentiality regarding guest information and financial transactions
- Respond promptly to guest enquiries and resolve payment-related issues with professionalism
- Comply with all hotel policies, procedures, and financial regulations
- Support the front office team during peak periods to ensure efficient guest check-in and check-out processes
- Keep the cashier station organised, clean, and secure at all times

📌 General Cashier - Fairmont Agra
🏢 AccorHotel
📍 Agra