Job Summary

We are looking for an experienced and result-oriented branch Manager with strong knowledge of freight forwarding operations and customer service across Air Import, Air Export, Sea Import, and Sea Export.

Key Responsibilities

- Achieve budgeted net margin month-on-month for the Branch.
- Control OPEX and ensure alignment with gross margins.
- Should have knowledge of at least three products out of 5 (Air Imports/Air Exports /Ocean Imports/Ocean Exports/Custom Clearance)
- Monitor and manage account receivables with a focus on timely and accurate billing and DSO.
- Meet Personal KPIs and financial targets.
- Drive yield enhancement across all Lines of Business (LOBs).
- Ensure smooth functioning of all operations across departments and lines of business.
- Implement and monitor quality compliance and operational standards.
- Respond promptly to RFQs and coordinate with overseas partners.
- Mitigate risk through sound risk management controls and procedures.
- Drive business development and increase the client base.
- Conduct regular client visits, generate personal gross margins, and manage key accounts.
- Lead sales management, including reviews, analytics, and target setting for sales teams.
- Focus on the development of major trade routes and key verticals with budgeting plans in place.
- Build and maintain strong relationships with carriers for better space and rates.




- Oversee general management and cross-departmental coordination.
- Ensure acquisition and retention of quality manpower.
- Initiate HR and team-building activities to maintain a motivated and engaged workforce.
- Train and develop staff with a clear focus on succession planning.
- Define KRAs and job profiles for Assistant Managers and above.
- Conduct timely and structured performance appraisals linked to measurable outcomes.
- Ensure transparent and effective communication across all staff.
- Promote a culture of service excellence and monitor CRM performance regularly.

Qualifications & Skills

- Bachelor’s or Master’s degree in Logistics, Supply Chain, International Business, or related field.
- 8–12 years of experience in freight forwarding/logistics with 3–5 years in a managerial role.
- In-depth knowledge of air/ocean/road freight, customs compliance and documentation.
- Proven leadership and team management skills.
- Strong analytical, communication, and interpersonal abilities.

How to Apply: Kindly share your updated cv on email - [email protected]

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Application Question(s):

- Do you have 8–12 years of experience in freight forwarding/logistics with 3–5 years in a managerial role?

Experience:

- Freight forwarding Manager: 5 years (Required)

Work Location: In person

📌 Branch Manager (India)
🏢 Aardour worldwide logistics
📍 India