19 Sep
|
EXL Service
|
India
Job Description: • Help Customers: Answer customer questions about orders, products, and payments through calls, emails, and chat.
• Be Polite: Talk to customers in a friendly, calm, and understanding way.
• Payment Help: Help customers with payment status, pending payments, and payment-related questions.
• Solve Problems: Listen to customer complaints and fix their issues quickly.
• Know the Products: Learn about the company’s products so you can help customers better.
Responsibilities: Responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides productive, effective, quality customer service for Primary Care scope of work
Qualifications: Higher Education Diploma with 0 - 3 years of relevant experience
📌 Executive (India)
🏢 EXL Service
📍 India