- Greet patients, visitors, and attendants in a polite and professional manner.
- Handle patient registrations, OPD appointments, rescheduling, and front-desk coordination.
- Create and register new patients/clients in the Hospital Management System accurately.
- Conduct patient follow-up calls/messages for appointments, treatment continuity, reports, and feedback as per doctor or management instructions.
- Maintain accurate patient records, follow-up logs, and new client databases.
- Answer phone calls, manage inquiries, and guide patients appropriately.
- Coordinate with doctors, nurses, and internal departments for smooth patient flow and follow-up.
- Support billing desk activities, cash receipts, and basic insurance/TPA coordination if required.
- Ensure patient data confidentiality and strictly follow hospital policies and SOPs.
- Maintain a clean,



organized, and presentable reception area.
- Minimum 6 months to 1 year experience as a Receptionist in a hospital or healthcare setup.
- Hands-on experience in patient follow-up and new client/patient registration.
- Positive communication skills in English and local language(s).
- Basic computer skills (MS Office; Hospital Management Software preferred).
- Patient-centric attitude and strong interpersonal skills.
- Ability to multitask and work under pressure.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

- Food provided
- Paid time off

Work Location: In person

📌 Receptionist (India)
🏢 ASA Ayurveda Unani Hospital
📍 India