Department POC

Role Summary: Acts as the bridge between client expectations and internal content execution. Owns planning, communication, and delivery timelines.

Key Responsibilities:

- Primary client SPOC for creative deliverables
- Create and manage content calendars (monthly/quarterly)
- Lead all creative planning discussions (campaigns, launches, themes)
- Share MOMs, drafts, and approvals with clients
- Schedule and lead review/approval calls
- Ensure timely delivery by coordinating with writers and designers
- Daily alignment with execution heads of content and design
- Align creative team with SEO & performance requirements

KPIs:

- On-time delivery %
- Approval turnaround time
- Client satisfaction & retention
- Planning accuracy (rework due to poor briefs)
- Internal coordination efficiency

Ideal Profile:

- 5–7 years of experience




- Strong communication + planning skills
- Good understanding of content across formats (social, blogs, ads)
- Excellent presentation and deck preparation skills with strategic insights
- End-to-end account management experience
- Agency background preferred

Advantages:

- Paid sick time
- Work from home

Application Question(s):

- Are you comfortable with the fixed working hours? (Work timings: 9 am - 6 pm)
- Have you worked in a digital marketing agency? (Yes/No)
- Do you have your own laptop and internet connection? (No laptop is provided by the company)

Experience:

- Account management: 5 years (Required)

Language:

- English (Required)

Work Location: Remote

📌 Digital Marketing Account Manager (India)
🏢 Baheri Media
📍 India