Customer Support Operations Manager

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

5 year(s)

5 year(s)

Apply By

Not Provided

Posted today

Job

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About the job

We're Hiring: Assistant Manager Customer Support Operations

Location: Egmore, Chennai

Experience: 5+ Years

Job Type: Full time

We're looking for an experienced and customer-focused Assistant Manager Customer Support Operations to lead day-to-day support operations, manage customer escalations, mentor teams, and drive service excellence.

Key Skills:

- Customer Support Operations
- Team Management & Coaching
- Customer Escalation Handling
- SLA Management
- CRM & MS Excel
- Process Improvement
- Stakeholder Management
- Operational Reporting

What We're Looking For:

- 5+ years in Customer Support/Service Operations
- Minimum 2 years in Team Lead, Senior Executive, or Assistant Manager role
- Strong communication, leadership, and analytical skills
- Experience managing customer service metrics and operational excellence





If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you!

How to Apply: Send your updated resume to [email protected]

#Hiring #AssistantManager #CustomerSupport #CustomerService #Operations #ChennaiJobs #TeamManagement #CustomerExperience #JobOpening

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 5 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Support Operations Manager (Chennai)
🏢 LogFix SCM Solutions
📍 Chennai