Customer Service Representative
Start Date
Starts Immediately
CTC (ANNUAL)
Market-competitive salary Competitive salary
Experience
No experience required
No experience required
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Not Provided
Posted today
Fresher Job
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About the job
Job Title: Customer Support Associate International Voice Process
Domain: Fintech
Location: Gurugram
About the Role
We are looking for dynamic and customer-focused individuals to join our team as Customer Support Associates for an International Voice Process. This role is ideal for candidates who thrive in a fast-paced BPO environment and are passionate about delivering exceptional customer experiences.
Key Responsibilities
- Handle inbound and outbound customer interactions via voice channels
- Understand customer concerns and provide prompt, accurate resolutions
- Deliver high-quality service while maintaining professionalism and empathy
- Adhere to defined process guidelines and quality standards
- Accurately document all customer interactions and updates
Eligibility Criteria
- Graduate freshers are welcome to apply
- Experienced candidates from International Voice BPO (Fintech) processes are preferred
- Excellent verbal communication skills in English
- Strong problem-solving abilities with a customer-first approach
Work Schedule
- 5 working days per week
- 2 rotational weekly offs
- Rotational shifts based on business requirements
How to Apply
Interested candidates can share their CV via WhatsApp:
Contact Person: HR Khushboo Sethi
Contact Number: (phone hidden)
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Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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📌 Customer Service Representative - Fresher (Haryana)
🏢 WNS
📍 Haryana