QA Manager (Australia Migration GSM)

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

3 year(s)

3 year(s)

Apply By

Not Provided

Posted few hours ago

Job

Be an early applicant

About the job

Job description:

The Quality Assurance Manager is a senior function within ACET Migrations responsible for owning the full documentation quality lifecycle across Australian migration services. This role ensures every client file lodged by ACET Migrations meets the required accuracy, compliance, and regulatory standards set by Australian immigration authorities. The QA Manager leads the quality team, drives process consistency, and holds accountability for submission outcomes across all visa categories.

MAIN RESPONSIBILITIES

1. Setting the Quality Standard

Builds a clear system for how documents should be checked and approved

Sets the rules and targets the QA team works toward

Makes sure everyone on the team knows what good looks like and works to reach it

Steps in to help any team member who is struggling or unsure

2. Checking Files Before Submission

Reviews every file before it is sent to the immigration authority

Makes sure each file meets current Australian immigration requirements

Gives final approval nothing gets lodged without QA sign-off

3. Keeping Up With Immigration Rules

Stays on top of any changes to Australian immigration laws and guidelines

Updates the team quickly whenever rules change

Makes sure the team is always working with the most current requirements

4. Improving How Things Work

Creates clear step-by-step processes for the team to follow

Spots where things are going wrong and fixes them properly

Makes sure the same mistakes do not keep happening

5. Reducing Errors and Rejections

Tracks where errors and rejections are coming from

Investigates every rejection to understand why it happened

Puts steps in place so the same issue does not happen again

Works toward getting files right the first time,



every time

6. Reporting to Leadership

Keeps track of how each team member and the overall team is performing

Prepares clear reports on submission quality, errors, and trends

Shares findings and suggestions with senior management regularly

7. Working With Other Teams

Works alongside case managers, migration agents, and operations staff

Makes sure quality is not just a QA job it runs through the whole business

Gets involved in cases that are complicated or carry higher risk

8. Training the Team

Runs training sessions to help the team improve their documentation skills

Teaches the team about any new immigration rules or process changes

Builds a team culture where everyone cares about quality, not just the QA Manager

9. Protecting Client Information

Makes sure all client data is handled safely and kept private

Follows all legal and company rules around data protection

MAIN RESPONSIBILITIES

Has a relevant degree

Has 3 to 5 years or more working in Australian migration services

Has led a QA or compliance team for at least 2 to 3 years

Knows Australian immigration visa types and what each one requires

Has used case management or CRM systems before

Experience across PR, work visas, and student visas is a bonus

Work Location: In person

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 3 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Market-competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 QA Manager (Australia Migration GSM) (Kerala)
🏢 ACET Migration Services
📍 Kerala