Remote: Hybrid

Please share up dated profile accordingly.Job Description: Oracle Cloud GL (General Ledger) — Application Support ConsultantExperience Required: 6–8 YearsLocation: Hyderabad (1st preference). Other locations are also fine.Work Mode: Hybrid/IndiaAbout the RoleWe are looking for an experienced Oracle Cloud General Ledger (GL) Support Consultant with strong hands-on functional expertise in Oracle Cloud GL, with proven experience resolving production issues, handling period-close activities, and providing day-to-day operational support in a live Oracle Cloud Financials setting.Key ResponsibilitiesProvide L2/L3 production support for Oracle Cloud General Ledger module, ensuring timely resolution of incidents and service requests within defined SLAsManage and troubleshoot day-to-day GL issues: journal posting errors, allocation failures, reconciliation mismatches, ledger balancing issuesSupport month-end, quarter-end, and year-end close activities including journal review, accruals, revaluation, translation, and consolidationMonitor and resolve issues in scheduled processes (ESS jobs) related to GL — posting, import, allocations, period closeHandle intercompany transactions, elimination entries, and cross-ledger balancing issuesPerform root cause analysis (RCA) for recurring issues and recommend permanent fixes/configuration changesCoordinate with Oracle Support (SRs/Service Requests) for bug fixes, patches, and quarterly update issuesSupport functional testing of Oracle Cloud quarterly patches/updates and regression testing for GL processesWork closely with subledger (AP, AR, FA & CM) support teams to resolve cross-module integration issues impacting GLAssist in FBDI-based data loads, journal uploads, and correction of failed interface/import processesMaintain and update support documentation, SOPs, and knowledge base articlesHandle minor enhancements, CRs (Change Requests), and configuration updates as per business needProvide end-user support,



training, and query resolution related to GL processesTrack tickets via ITSM tools (ServiceNow, JIRA, Remedy, etc.) and report on SLA compliance and ticket trendsParticipate in on-call/rotational support and be available during period-close windows (including weekends, if required)Required Skills & Qualifications6–8 years of experience in Oracle applications, with at least 4–5 years dedicated to Oracle Cloud GL support/operationsStrong hands-on experience in a production support environmentSolid understanding of GL configurations: Chart of Accounts, Ledgers, Calendars, Journal Sources/Categories, Data Access SetsPractical experience with allocations, revaluation, translation, and consolidation processesExperience handling period-close cycle issues and providing close-window supportWorking knowledge of GL integration points with AP, AR, FA, CM, and ExpensesHands-on experience with OTBI, FRS (Financial Reporting Studio), and Smart View for troubleshooting/reporting issuesFamiliarity with FBDI templates and resolving failed import/interface issuesExperience raising and managing Oracle Service Requests (SRs) via My Oracle Support (MOS)Understanding of Oracle Cloud release cycles (quarterly updates) and their impact on GL configurationsGood knowledge of ITSM/ticketing tools (ServiceNow, JIRA, Remedy)Strong analytical and troubleshooting skills with the ability to prioritize under pressurePreferred/Good to HaveOracle Cloud Financials (GL) certificationPrior experience in AMS/support engagements (as opposed to only implementation projects)Exposure to SLA-driven support models and ticket-severity frameworks (P1/P2/P3)Basic understanding of SQL for data validation/debugging (not mandatory)Soft SkillsStrong ownership mindset with a sense of urgency during close periodsGood client communication and ticket documentation skillsAbility to work independently and manage multiple tickets/priorities simultaneouslyTeam player with willingness to support on-call/rotational schedules

📌 oracle cloud GL consultant (Hyderabad)
🏢 Buxton Consulting
📍 Hyderabad