Job Description:

We Are Hiring Collection executive - ( Unsecured Loan) In Vapi.

Job Title: Collection Executive – Unsecured Loan Responsibilities:

- Contact customers via phone, email, or in person to collect outstanding payments.

- Follow up on overdue accounts and maintain accurate records of communication.

- Educate customers on repayment terms and assist with repayment arrangements.

- Negotiate payment plans within company guidelines.

- Maintain a daily report of collections, follow-ups, and escalations.

- Escalate complex cases to the appropriate department for resolution.

- Achieve monthly and quarterly collection targets.

- Ensure compliance with regulatory and company policies.

- Maintain professionalism and empathy while dealing with customers.

- Work closely with the credit and legal teams when necessary.

Requirements:

- High school diploma or bachelor’s degree (preferred).

- Proven experience in collections, preferably in unsecured loans.

- Solid interpersonal and negotiation skills.

- Ability to handle difficult situations calmly and efficiently.

- Basic computer knowledge and familiarity with CRM systems.

📌 We Are Hiring Collection executive - ( Unsecured Loan) In Vapi
🏢 Mspire Ventures
📍 Vapi