This is a Role with SugarFit (CultFit Family Company) Role Summary: The Program Manager oversees daily clinic operations, drives revenue growth, and ensures high-quality patient care. You will manage clinic staff, optimize workflows, and hit financial and operational targets. Key Responsibilities: 1. Day-to-Day Operations: - Manage daily clinic workflows to ensure smooth patient flow and short wait times. - Oversee facility maintenance, medical equipment upkeep, and inventory management. - Solve operational bottlenecks quickly to keep staff and patients satisfied. - Maintain compliance with local health, safety, and medical regulations. 2. Revenue & Financial Management: - Monitor clinic budgets, track daily revenues, and control operational costs. - Identify opportunities to increase revenue through service expansion or patient volume. - Oversee medical billing, insurance claims, and debt recovery processes. - Review financial reports weekly and monthly to meet profit goals. 3. Staff Leadership & Training: - Hire, train, and supervise front desk staff, nurses, and administrative personnel.



- Set performance goals for team members and conduct regular reviews. - Create staff schedules to ensure proper coverage during peak hours. 4. Patient Experience & Quality: - Handle patient feedback, resolve complaints, and improve satisfaction scores. - Implement quality standards for medical and non-medical services. Requirements & Qualifications: - Education: Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's preferred). - Experience: 3 - 5 years of experience in clinic management, healthcare operations, or medical practice administration. - Skills: Solid knowledge of medical billing, financial budgeting, and staff leadership. - Software: Proficiency in Electronic Health Records (EHR) systems and clinic management software. Key Performance Indicators (KPIs): - Patient satisfaction scores (NPS/CSAT) - Revenue growth and budget adherence - Staff retention and productivity - Reduction in patient wait times and billing errors

📌 Program Manager (HealthTech) (Karnataka)
🏢 TAAS Partners
📍 Karnataka