Requirements

- Provide post-production support and enhancement services in multiple areas of Workday HR and serve as the subject matter expert to assist fellow team members and clients

- Participate in advisory, planning and implementation of additional Workday Financial modules by documenting requirements, mapping processes, and implementing best-practice configuration

- Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services

- Lead sessions with clients and team members to analyze and scope complex business requirements

- Should collaboratively work with Delivery team on day to day activities, incidents, root cause analysis and other work requests

- Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability

- Provide guidance to and collaborate with team members to research and resolve complex client requests

- Provide Workday best practices and ensure high quality deliverables

- Communicate effectively with clients by providing subject matter expertise on Workday best practices and recommendations

- Prioritize clients interest and proactively listen to ensure that work exceeds their expectations





- Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice

- Take initiative to perform or delegate other related duties as needs are discovered, including internal projects

Required Skills:

- Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HR functional areas

- Experience implementing/supporting Workday modules related to Core HR, Benefits, Compensation, Absence, Talent Management and Payroll preferred

- 7+ years of recent Workday experience implementing/Supporting Workday HR

- Strong experience within Workday HR deployments and operational support projects

- Ability to build and develop strong client relationships

- Excellent verbal and written communication skills

- Passionate about knowledge sharing

- Ability to learn technology quickly through instruction and self-training

- Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust

- Valuable problem solver with ability to consider alternative and diverse perspectives

- Must/Good to have Certification/Pro from Workday

📌 Workday HCM Solution Architect (Chennai)
🏢 Jman Digital Services
📍 Chennai