Selection Process: Walk-In Interview | Same-Day Offer Letter
Open Positions
- International E-commerce Customer Support
- Email & Live Chat Support
- Non-Voice Support
- Back-Office Operations
- Client Coordination
Key Responsibilities
- Provide professional customer support through Email & Live Chat for international e-commerce clients.
- Resolve customer queries and concerns efficiently and professionally.
- Assist customers with product information, order tracking, returns, and related queries.
- Maintain accurate records of customer interactions in CRM/system.
- Coordinate with internal teams to ensure timely resolution and enhance service quality.
- Handle multiple customer interactions while maintaining accuracy and service standards.
Candidate Requirements
- Excellent written and verbal English communication skills – Mandatory
- Good typing speed and computer proficiency.
- Strong customer-service and problem-solving skills.
- Ability to handle multiple customer queries simultaneously.
- Basic understanding of e-commerce and online shopping processes.
- CRM knowledge will be an added advantage.
- Willingness to work in rotational shifts, including weekends and holidays.
- Must be ready to relocate to Ahmedabad.
- Must be comfortable working from the office.
Extra benefits
- Night Allowance: 3,000 – 5,000 per month
- Night Pickup & Drop Facility
- 5 Days Free Accommodation arranged by the company
- Travel/Ticket Reimbursement – processed with the first salary
- UK & US Working Culture
- Pleasant and professional work environment
- WhatsApp cv - (phone hidden)
📌 Walk-in || Nagpur Walk in Drive on 29th Sep - Customer Support Chat& Email
🏢 Ghanshyamkumar Harishbhai Daraji
📍 Nagpur
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