Role Summary

As an Education Counselor, you will be the first point of contact for prospective students interested in enrolling in our online degree programs. Your role will involve understanding their academic and career aspirations, providing accurate information, and guiding them through the decision-making and enrollment process. This is a target-driven role ideal for individuals who are passionate about education, customer service, and sales.

Key Responsibilities

Contact and counsel prospective students through phone, email, and WhatsApp

Understand student needs, goals, and background to recommend appropriate programs

Provide information about universities, courses, fees, eligibility, and admission process

Follow up consistently to support the student decision cycle and close leads

Maintain updated records in CRM.

Meet daily and monthly call volume and enrollment targets

Collaborate with team members and team leads for best practices and lead sharing

Qualifications and Skills





Bachelor's degree in any discipline.

0-2 years of experience in sales, academic counseling, customer support, or a related field. Fresh graduates are encouraged to apply.

Excellent verbal and written communication skills with strong Strong negotiation, objection-handling, and persuasive communication skills.

Self-motivated, target-oriented, and capable of thriving in a rapid-paced work environment.

Quick learner with a proactive attitude and adaptability to changing business needs.

Basic knowledge of CRM software and Microsoft Office tools is an added advantage.

What We Offer

Fixed salary + performance-based incentives

Structured onboarding and sales training program

Fast growth track to Senior Counselor and Team Lead roles A positive, mission-driven work culture focused on impact

📌 Walk-in || Academic Counsellor (Noida)
🏢 Gradonline
📍 Noida