Handle customer Chats And Calls professionally (Chat/Email/Inbounded) • Provide accurate information and effective resolutions • Maintain proper chat records&Calls; and update CRM systems • Follow quality standards, compliance, and process guidelines • Ensure high levels of customer satisfaction • Meet daily productivity and performance targets (KPIs)
📌 Voice & Non-Voice Call Center Agent (Bengaluru)
🏢 Cogent E Services
📍 Bengaluru
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