Title : Principal DevOps Engineer

Reports To : Manager, Global Infrastructure

Business Unit : CES/Product House

Overview of Job Function :

Principal DevOps Engineer works within the R&D; organization and serves as a senior technical leader responsible for defining, architecting, and driving the organization's DevOps, cloud, automation, and platform engineering strategy. This role combines deep hands-on expertise with architectural vision to build scalable, secure, resilient, and highly automated platforms that accelerate software delivery, operational excellence, and business outcomes.

The ideal candidate possesses 12 years of practical industry experience across cloud platforms, infrastructure automation, CI/CD, observability, platform engineering, reliability engineering, and enterprise-scale DevOps transformations. This individual is expected to lead by influence, mentor engineering teams, establish technical standards and best practices, drive architectural decisions, and remain a hands-on individual contributor for critical initiatives.

Principal Duties and Essential Responsibilities :

- Provide technical leadership and architectural direction for enterprise DevOps, cloud, automation, and platform engineering initiatives.
- Architect and govern enterprise platforms including Azure, AWS, GitHub, Jenkins, Artifactory, SonarQube, Splunk/Datadog, VMware vCenter/vSphere, and VMware vRealize Automation (vRA).
- Design, implement, and optimize scalable CI/CD platforms using Jenkins and GitHub Actions, including reusable Shared Libraries and workflow frameworks.
- Lead Infrastructure as Code (IaC), automation, and self-service platform initiatives using Terraform, PowerShell, Python, PowerCLI, and cloud-native technologies.
- Define and implement observability, reliability, disaster recovery, and operational excellence standards, including DORA metrics, SLAs, SLOs, RTOs, and RPOs.
- Drive cloud transformation, modernization, DevSecOps, SRE, FinOps, and platform engineering best practices across the organization.
- Mentor engineering teams, establish technical standards, conduct architecture reviews, and promote excellence in engineering.
- Collaborate with cross-functional teams to deliver secure, scalable,



and cost-effective platform solutions aligned with business objectives.
- Serve as the highest-level technical escalation point for complex infrastructure, cloud, automation, and CI/CD challenges.
- Evaluate emerging technologies, AI-driven capabilities, and industry best practices to continuously improve developer productivity and platform maturity.

Minimum Requirements :

- Bachelors degree in computer science, Information Technology, Engineering, or equivalent industry experience.
- 12 years of experience in DevOps, Cloud Engineering, Platform Engineering, Infrastructure Engineering, or related technology disciplines.
- 8 years of hands-on experience architecting and managing Azure and AWS cloud environments at enterprise scale.
- 6 years of experience designing, implementing, and managing Kubernetes and container-based platforms.
- Deep expertise in architecting, implementing, securing, upgrading, and operating enterprise-scale Jenkins and GitHub Actions environments.
- Proven experience building and governing Jenkins Shared Libraries, GitHub Actions reusable workflows, CI/CD frameworks, and enterprise delivery standards.
- Strong expertise in Infrastructure as Code (IaC) using Terraform, Bicep, ARM Templates, or CloudFormation.
- Advanced experience developing automation solutions using PowerShell, Bash, Python, and PowerCLI.
- Hands-on experience with VMware technologies including vCenter, vSphere, and VMware vRealize Automation (vRA).
- Experience with enterprise observability platforms such as Splunk, Datadog, Azure Monitor, and CloudWatch.
- Strong experience with GitHub Enterprise, Artifactory, SonarQube, and enterprise DevOps toolchains.
- Proven experience establishing and improving engineering performance through DORA metrics, operational KPIs, and data-driven decision making.
- Hands-on experience designing and operating highly available platforms with defined SLA, SLO, RTO, and RPO objectives.




- Solid understanding of resilience engineering, disaster recovery planning, business continuity, incident management, and operational governance.
- Demonstrated architectural and design-thinking capabilities with the ability to translate business requirements into scalable technical solutions.
- Proven track record of leading large-scale technical initiatives, influencing engineering organizations, and mentoring technical teams.
- Strong leadership, communication, stakeholder management, and problem-solving skills with the ability to drive outcomes both as a technical leader and hands-on individual contributor.

Additional Preferred Requirements :

- Experience leading enterprise-scale cloud modernization and digital transformation programs.
- Experience in designing and implementing Internal Developer Platforms (IDP) and self-service engineering capabilities.
- Experience migrating legacy CI/CD platforms and workloads to cloud-native and modern DevOps solutions.
- Experience implementing DevSecOps, SRE, FinOps, Platform Engineering, and Infrastructure Governance frameworks.
- Experience supporting hybrid-cloud environments integrating Azure, AWS, VMware, and vRA platforms.
- Experience creating executive-level dashboards and reporting for DORA metrics, platform health, service availability, cost optimization, and engineering performance.
- Experience driving organization-wide improvements in deployment velocity, change success rate, recovery times, developer productivity, and service reliability.
- Familiarity with AI-assisted development tools such as GitHub Copilot, Azure AI Services, Azure OpenAI, and other AI-powered engineering productivity platforms.
- Understanding of AI/ML concepts and experience leveraging AI for automation, observability, troubleshooting, operational efficiency, and developer productivity.
- Relevant certifications in Azure, AWS, Kubernetes, Terraform, GitHub, VMware, Splunk, Datadog, or cloud architecture disciplines.
- Exceptional technical leadership, mentoring, stakeholder management, communication, and problem-solving skills.
- Strong passion for continuous learning, innovation, engineering excellence, and adoption of emerging technologies.

📌 Verint - Principal DevOps Engineer - Cloud Platform (India)
🏢 Verint
📍 India